Remote Control Buttons Don't Work - Xfinity Help & Explore further
If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the ...
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